Privacy Policy
Last updated : 21 July 2023
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Information We Collect
1. 1 Personal Information: When you sign up and use our website and/or vendor app, we may collect the following types of personal information from you:
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Name
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Email address
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Phone number
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Company name and address
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Payment information (only for payment processing purposes)
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Any other information you choose to provide us voluntarily
1. 2 Non-Personal Information: We may also collect non-personal information, such as device information, operating system, app usage data, and other technical details, which helps us enhance the functionality and security of our Services.
2. How We Use Your Information
2. 1 Providing and Improving Services: We use the information collected to deliver the Services to you, manage your vendor account, process transactions, and provide customer support. We may also use this information to improve our Services, analyze user preferences, and optimize the user experience.
2.2 Communication: We may use your email address to send you important updates, service-related notices, and promotional materials. You can opt out of marketing communications at any time by following the instructions provided in the email.
2.3 Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering the Services, processing payments, analyzing data, or providing customer support. These providers are contractually bound to protect your data and are not allowed to use your information for any other purpose.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
3.3 Legal Requirements: We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
4.1 We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
5.1 Access and Update: You have the right to access and update the personal information we hold about you. If you believe that any information we have is incorrect or incomplete, please contact us at hello@bookmygenie.com, and we will promptly correct it.
5.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.
6. International Data Transfer
6.1 Your information may be transferred to and maintained on servers located outside your country of residence, including India, Singapore, and Germany, which may have different data protection laws than your jurisdiction.
7. Changes to the Privacy Policy
7.1 We reserve the right to update or modify this privacy policy at any time. The most current version will be posted on our website, and we will notify you of any material changes through the app or via email.
8. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
MyGenie Technology Solutions Pvt. Ltd. A-72 Ashok Nagar, Ghaziabad, 201001, India
MyGenie Solutions GmbH Prenzlauer Allee 192, Berlin 10405, Germany
By using our Services, you acknowledge that you have read and understood this privacy policy and agree to its terms.